Privacy Policy

🔒 Your Privacy Matters

At Slateandstitch, protecting your personal information is a top priority. We're committed to being clear about how we collect, use, and safeguard your data across all our services.

🧾 Who We Are

Slateandstitch includes our global entities in the US, UK, Australia, and other affiliated companies
Referred to as “Slateandstitch,” “we,” “our,” or “us”
Regardless of your location, we are committed to protecting your personal data

📥 What We Collect

We collect data in the following ways:

  1. Information you provide directly:
    Name, email, shipping/billing address, phone number, payment details
    Collected when you place an order, sign up, or contact us

  2. Information from your device:
    IP address, browser type, device info, on-site activity
    Used to improve site performance and ensure platform security

  3. Cookies and tracking tools:
    We use cookies, pixels, and similar tech to:

    • Remember your preferences

    • Personalize your experience

    • Deliver relevant content
      You can manage your cookie settings in your browser

🎯 How We Use Your Information

Your data is used responsibly and only when necessary:

  • To process and ship your orders

  • To provide customer support

  • To send offers, updates, and helpful content (only with your permission)

  • To personalize your shopping experience

  • To meet legal requirements and prevent fraud

  • To improve our services through analytics

We aim for fairness, transparency, and legality in all uses.

🤝 Sharing Your Information

We do not sell your personal information. We only share data with trusted third parties that help us operate:

  • Shipping and logistics partners

  • Payment processors

  • Email marketing providers

  • Technical and analytics support services

These partners follow strict confidentiality and data protection rules.
Your data may also be disclosed if legally required or as part of a business transfer (e.g. merger or acquisition).

🌍 Data Storage & Transfers

Your data may be processed or stored in other countries (e.g. the U.S. or China)
We ensure all transfers comply with relevant data protection laws and are securely handled

✅ Your Rights (EU/UK Users)

If you're in the EEA, UK, or similar regions, you have the right to:

  • Access the data we hold

  • Correct any inaccuracies

  • Request deletion of your data

  • Object to or limit how we use your data

  • Request a copy of your data (data portability)

  • Withdraw consent for optional uses (e.g. marketing)

To exercise these rights, contact us at support@slateandstitch.com.
You may also contact your local data authority.

📅 Data Retention

We keep your information only as long as needed
Data is securely deleted or anonymized when no longer required for legal, service, or business needs

🔐 Security Practices

We implement industry-standard safeguards including:

  • Encryption

  • Access controls

  • Regular monitoring and system protection

Our goal is to keep your information safe from unauthorized access or misuse.

📝 Updates to This Policy

This policy may be updated periodically
When we make changes, we’ll post the new version here and notify you as required by law

📬 Questions?

If you have any concerns about your privacy, we’re here to help.
Contact us at: support@slateandstitch.com

📌 Company Information

Groenrecycling Utrecht BV.
KvK:30100205
Email: Support@slateandstitch.com 
VAT:NL009957261B01
Address: VOORDORPSEDIJK 00034
3737BK GROENEKAN